New SmartAlly Plans: Growing by Listening to You

At SmartAlly, we believe the best way to improve is to listen to the people who use our platform every day: our customers.

Over the past few months, we’ve received feedback, requests, and ideas from businesses with very different needs. Some needed a simple way to get started, while others asked for more messages, users, and capacity to keep growing.

SmartAlly’s new plans were created directly from those conversations.

This is about more than offering additional options. It’s about making every customer feel heard, supported, and backed by a team that is growing alongside them.

Your Ideas Help Build SmartAlly

Many of the improvements we introduce begin with a request, a question, or a need shared by one of our customers.

We listen to what works, what can be improved, and what each business needs to serve its own customers better. Our team then turns that feedback into new features, integrations, and solutions.

We want you to feel part of this journey. SmartAlly isn’t being built far away from its users: we’re building it with you.

We’re a growing team committed to supporting you in a close, human, and professional way. As your business evolves, we evolve too, creating better tools to support your next stage.

Your feedback doesn’t just help us improve SmartAlly — it helps us build it with you.

Find the Plan That Fits Your Business

Free — $0

A simple way to discover SmartAlly and start automating customer service at no cost.

Includes:

AI-powered WhatsApp messaging.
50 messages per day.
Automated customer responses.
CRM integration.
Lead-generation tools.
Basic customer-interaction workflows.
2 AI prompt improvements per billing period.
Up to 4 MB of file storage for the AI.

Best for: entrepreneurs who are getting started and want to experience automation.

Starter — $999 MXN per Month + VAT

Designed for businesses with a steady flow of conversations that need to manage multiple communication channels.

Includes:

WhatsApp, Instagram, and Messenger.
Up to 3,000 messages per month.
Automated customer responses.
Lead-generation tools.
Google Calendar or Calendly scheduling.
5 AI prompt improvements per billing period.
Up to 10 MB of file storage for the AI.

Best for: growing businesses that need organized, automated, multichannel customer service.

Pro — $1,999 MXN per Month + VAT

Our most popular plan, created for small businesses with a growing volume of customer interactions and a service team.

Includes everything in Starter, plus:

Up to 6,000 messages per month.
Access for up to 5 users.
10 AI prompt improvements per billing period.
Up to 20 MB of file storage for the AI.

Best for: small businesses that need more capacity, collaboration, and control.

Enterprise — Custom Pricing

A tailored solution for companies with specific requirements and higher-volume operations.

It can be customized according to:

Message volume.
Number of users.
Storage capacity.
AI prompt improvements.
Special operational requirements.

Best for: companies that need a solution adapted to their structure and customer-service volume.

Already a Pro Customer?

We have good news.

If you joined the Pro plan before this update, you’ll keep your current price and continue receiving the new features and updates SmartAlly introduces.

Your current plan isn’t being left behind. It will continue evolving with SmartAlly.

Included in Every Plan

Advanced Spanish-language AI.
Customer support in Spanish.
Continuous platform updates.
No forced contracts.

Which Plan Is Right for You?

Choose Free if you want to start automating.
Choose Starter if you need multichannel customer service.
Choose Pro if you need more messages, capacity, and users.
Choose Enterprise if you need a customized solution.

You can start with the plan your business needs today and move to another option as your operation grows.

Let’s Keep Growing Together

You spoke. We listened. And we’ll keep listening as SmartAlly and your business continue to grow.

Every message, request, and suggestion helps us understand how SmartAlly can serve you better.

Thank you for trusting our team and for being part of this next stage. We’ll keep listening, improving, and building tools that help your business respond, organize, schedule, collect payments, and grow.

Ready to Get Started?

Create Your SmartAlly Account

Need help choosing the right plan? Talk to Our Team